KEITH ALEX DICKENS PDF icon [Download Resume as PDF]

Muscatine, IA • keithdickens@gmail.com

LinkedIn: www.linkedin.com/in/keith-dickens/

Professional Summary 

I am a creative problem-solver and innovative web designer seeking a role that leverages my design and technical expertise for creating compelling and user-friendly content and web experiences. My dedication and personality will contribute to a positive and collaborative work environment. I am looking for a long-term, retirement worthy career opportunity.

Skills Highlights 

• Traditional Marketing

• Web & Graphic Design 

• Copywriting & Content Creation

• MS Office Professional

• Adobe CC Professional

• Project & Campaign Management

• Continuous Improvement/Lean/6S

• Technology Integration

• WordPress Design & Development

• Prototyping & Layout

• Web & Marketing Analytics

• HTML, CSS, JavaScript, PHP, MySQL

• AI Integration/Prompt Writing

• IT Professional

• Presentation Development & Delivery

• Video Production & Editing

• Training Development & Delivery

Experience 

Webmaster & Social Media Strategist [Aug 2017 – Jan 2023]

Stanley Consultants | Muscatine, Iowa 

Responsibilities: Social Media marketing campaign lead, web design & maintenance, copywriting & content creator, video production & editing, email marketing lead, social media & marketing analysis

Web & Social Media Specialist [Feb 2012 – Aug 2017]

Muscatine Power & Water | Muscatine, Iowa 

Responsibilities: Web design & maintenance, social media manager, campaign manager, copywriting & content creator, marketing analysis, communications contracts analysis, internal and external newsletters development

Technical Support & Training Specialist [Sep 2007 – Feb 2012]

Muscatine Power & Water | Muscatine, Iowa

Responsibilities: Training curriculum creation, Training instructor, assess training needs of all departments, desktop support, IT asset management, developed & delivered Lean/6S training to utility

Helpdesk Specialist [Sep 2004 – Sep 2007]

Muscatine Power & Water | Muscatine, Iowa 

Responsibilities: Answer calls from power, water, and communications customers & provide account and technical support, technical document writer for internal and external stakeholders

Additional Experience

Owner & Designer [May 2021 – Present]

Black Cauldron Design LLC

Business functions: Offers an eclectic array of professional/personal services such as web & graphic design using WordPress and/or custom builds, gamification, Etsy retail, small 3D printing, and woodworking.

Education 

Electronic Marketing & Web Design 

Franklin University | Columbus, Ohio

A.A.S. – Computer Science [June 2003]

Muscatine Community College | Muscatine, Iowa

A.A. – English [June 2003 ]

Muscatine Community College | Muscatine, Iowa

Projects of Note 

• MP&W Corporate Lean Training 2011

• MP&W Interim Website Redesign 2013

• MP&W Full Website Redesign 2015

• MP&W MachLink Fiber to the Home Campaign 2016

• Stanley Consultants Social Media Campaign 2018

• Stanley Consultants Video Campaign 2020

• Stanley Consultants Recruiter Campaign 2021 

• Stanley Consultants Full Website Redesign 2022