KEITH ALEX DICKENS
[Download Resume as PDF]
Muscatine, IA • keithdickens@gmail.com
LinkedIn: www.linkedin.com/in/keith-dickens/
Professional Summary
I am a creative problem-solver and innovative web designer seeking a role that leverages my design and technical expertise for creating compelling and user-friendly content and web experiences. My dedication and personality will contribute to a positive and collaborative work environment. I am looking for a long-term, retirement worthy career opportunity.
Trade Skills Highlights
• Traditional Marketing
• Web & Graphic Design
• Copywriting
• Content Management
• Digital/Social Media Marketing
• Web & Marketing Analytics
• AI Integration/Prompt Writing
• Trade Shows
• Presentations/Public Speaking
• Campaign Management
• Continuous Improvement
• Prototyping & Layout
IT and Technical Skills Highlights
• MS Office Professional
• Adobe CC Professional
• Technology Integration
• AI Integration/Prompt Writing
• WordPress Design & Development
• HTML, CSS, JavaScript, PHP, • SQL/MySQL
• Dashboard Design
• Video Production & Editing
• Training Development & Delivery
• Desktop Support
Soft Skills Highlights
• Written communication
• Friendly
• Active Listener
• Flexible
• Creative
• Dependable
• Team player
• Mutual Respect Builder
• Proactive
• Solution Finder
• Mentor Mentality
• Tactical Thinker
• Diversity Seeker
• Empathy
• Welcoming
• Research and Data Driven Decision Maker
• SWOT Goalsetter
Experience
Webmaster & Social Media Strategist [Aug 2017 – Jan 2023]
Stanley Consultants | Muscatine, Iowa
Responsibilities: Social Media marketing campaign lead, web design & maintenance, copywriting & content creator, video production & editing, email marketing lead, social media & marketing analysis
Web & Social Media Specialist [Feb 2012 – Aug 2017]
Muscatine Power & Water | Muscatine, Iowa
Responsibilities: Web design & maintenance, social media manager, campaign manager, copywriting & content creator, marketing analysis, communications contracts analysis, internal and external newsletters development
Technical Support & Training Specialist [Sep 2007 – Feb 2012]
Muscatine Power & Water | Muscatine, Iowa
Responsibilities: Training curriculum creation, Training instructor, assess training needs of all departments, desktop support, IT asset management, developed & delivered Lean/6S training to utility
Helpdesk Specialist [Sep 2004 – Sep 2007]
Muscatine Power & Water | Muscatine, Iowa
Responsibilities: Answer calls from power, water, and communications customers & provide account and technical support, technical document writer for internal and external stakeholders
Additional Experience
Owner & Designer [May 2021 – Present]
Black Cauldron Design LLC
Business functions: Offers an eclectic array of professional/personal services such as web & graphic design using WordPress and/or custom builds, gamification, Etsy retail, small 3D printing, and woodworking.
Education
Electronic Marketing & Web Design
Franklin University | Columbus, Ohio
A.A.S. – Computer Science [June 2003]
Muscatine Community College | Muscatine, Iowa
A.A. – English [June 2003 ]
Muscatine Community College | Muscatine, Iowa
Projects of Note
• MP&W Corporate Lean Training 2011
• MP&W Interim Website Redesign 2013
• MP&W Full Website Redesign 2015
• MP&W MachLink Fiber to the Home Campaign 2016
• Stanley Consultants Social Media Campaign 2018
• Stanley Consultants Video Campaign 2020
• Stanley Consultants Recruiter Campaign 2021
• Stanley Consultants Full Website Redesign 2022